Sales Consultant

POSITION OBJECTIVE:  The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by  providing expert product knowledge of the brand to generate sales.   PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES:   • Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling. • Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives.  • Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.  • Stay current with new product developments and market trends.  • Develop problem-solving techniques to handle customer issues.  • Maintain professional relationships with customers and colleagues.   • Assist in loss prevention through awareness and close attention to detail.  • Ability to merchandise using Porsche Design standards and Directives.   • Follow all company and employee policies.  • Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized  store, etc.).   • Assist with receiving, checking in and putting away or displaying merchandise shipments.  • Follow and complete Management Directives as well as other duties assigned.  • Adhere to assigned schedule.  • All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest. • Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data).  • Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up).  • Prepare and participate in physical inventory and cycle counts.  • Use of security measures (alarms, locks, safe, etc.) effectively.  • Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)  • Other duties and/or responsibilities as required or assigned.  MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and special skills):  • High School diploma required. College degree or equivalent a plus.  • Committed to excellence – quality driven.  • Customer Service and Sales oriented.  • Minimum of 2 years experience in a high-end luxury retail sales environment, preferred.  • Proficient written and verbal communication skills.  • Computer skills  • Luxury Timepiece Sales, a plus  • Ability to navigate a POS system.  • Positive and productive work relationships  PHYSICAL DEMANDS:  • Extensive standing and walking on concrete surfaces.  • Bending and stooping.  • Overhead reaching.  • Climbing a ladder.  • Lifting or pushing up to 35 lbs.  • When necessary, overtime may be required. As much advance notice as possible will be provided.  • Ability to work under pressure.  HIERARCHICAL STRUCTURE:  • Reports to Store Management.…POSITION OBJECTIVE:  The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by  providing expert product knowledge of the brand to generate sales.   PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES:   • Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling. • Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives.  • Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.  • Stay current with new product developments and market trends.  • Develop problem-solving techniques to handle customer issues.  • Maintain professional relationships with customers and colleagues.   • Assist in loss prevention through awareness and close attention to detail.  • Ability to merchandise using Porsche Design standards and Directives.   • Follow all company and employee policies.  • Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized  store, etc.).   • Assist with receiving, checking in and putting away or displaying merchandise shipments.  • Follow and complete Management Directives as well as other duties assigned.  • Adhere to assigned schedule.  • All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest. • Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data).  • Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up).  • Prepare and participate in physical inventory and cycle counts.  • Use of security measures (alarms, locks, safe, etc.) effectively.  • Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)  • Other duties and/or responsibilities as required or assigned.  MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and special skills):  • High School diploma required. College degree or equivalent a plus.  • Committed to excellence – quality driven.  • Customer Service and Sales oriented.  • Minimum of 2 years experience in a high-end luxury retail sales environment, preferred.  • Proficient written and verbal communication skills.  • Computer skills  • Luxury Timepiece Sales, a plus  • Ability to navigate a POS system.  • Positive and productive work relationships  PHYSICAL DEMANDS:  • Extensive standing and walking on concrete surfaces.  • Bending and stooping.  • Overhead reaching.  • Climbing a ladder.  • Lifting or pushing up to 35 lbs.  • When necessary, overtime may be required. As much advance notice as possible will be provided.  • Ability to work under pressure.  HIERARCHICAL STRUCTURE:  • Reports to Store Management.WW…